Contact Us

We're here to help! Get in touch with our support team.

Email Support

For technical support, billing inquiries, or general questions

support@waterfallbridge.com

Response time: Within 24 hours (business days)

Sales & Business

For enterprise inquiries, partnerships, or volume licensing

sales@waterfallbridge.com

Response time: Within 1 business day

Support Services

πŸ“§ Priority Email Support

All active subscribers receive priority email support. Our team of data analysis experts is ready to help you with:

  • Technical issues and troubleshooting
  • How to set up your analysis
  • Best practices for complex scenarios
  • Formula and configuration guidance

πŸ“š Documentation & Tutorials

Comprehensive documentation, video tutorials, and example files are available on our website:

www.waterfallbridge.com

πŸ”„ Software Updates

Active subscribers automatically receive all software updates including bug fixes, performance improvements, and new features. Updates are delivered via email notification with download links.

Company Information

Company Name

δΈŠζ΅·δΉζžθ§†η•Œη§‘ζŠ€ζœ‰ι™ε…¬εΈ (Shanghai Joysight Technology Co., Ltd.)

Product Name

WaterfallBridge

Business Type

Software as a Service (SaaS) - Desktop Software

Website

www.waterfallbridge.com

Support Hours

Monday - Friday, 9:00 AM - 6:00 PM (UTC+8)

We respond to all inquiries within 24 hours during business days

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